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Avaya (/əˈvaɪ.ə/) is an American multinational technology company headquartered in Santa Clara, California that specializes in business communications

Salesforce.com, Inc. (styled in its logo as salesƒorce; abbreviated usually as SF or SFDC) is an American cloud computing company headquartered in San


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    Avaya Customer Relationship Management (CRM) Integration Access Avaya real-time communications from Salesforce.com and Microsoft Dynamics CRM applications


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    Avaya Aura® Contact Center 6.4 Avaya Aura ... integration with Salesforce.com, as well as other CRM systems. The SIP based solution simplifies the


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    Installing and Configuring AES Open CTI Adapter

    Installing and Configuring AES Open CTI Adapter ... Avaya shall not be responsible for any ... 3 Installing and Configuring AES Open CTI Adapter September ...


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    Salesforce.com Cloud Connector with Avaya Aura® ... The compliance testing focused on the telephony integration with Avaya Aura® Communication


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    About the Document This document details the use of the AES Open CTI Adapter for Salesforce.com. Prerequisites It is assumed that the Open CTI Adapter has already ...


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    Open CTI Developer's Guide Version 35.0, Winter ’16 ... pages or third-party content as tabs in the Salesforce console. The Salesforce Console Integration


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    Open CTI Developer Guide ... Build and integrate third-party computer-telephony integration (CTI) systems with Salesforce ... Salesforce Classic apps in ...